For plumbers, electricians, HVAC, and trades businesses
Your reviews, handled. So you can stay on the job.
Positive reviews go up automatically. Sensitive ones get flagged. You stay in control where it matters.
Mike Rodriguez
"These guys showed up on time, fixed the leak in under an hour, and left the place cleaner than they found it. Highly recommend!"
ReplyEngine response
"Thanks Mike! Glad we could get that leak sorted fast for you. The crew always makes a point of leaving the place tidy, so it's good to know that doesn't go unnoticed. Appreciate the recommendation."
Written for this business, not from a template.
5 pilot spots · $59/mo locked in · Cancel anytime
The problem
Every unanswered review is a lost job
You're out on the truck all day. Nobody's got time to write polished responses. So the reviews pile up unanswered. The next customer picks someone else.
63%
of businesses never respond to a single Google review, leaving money on the table every day
BrightLocal
35%
more revenue earned by businesses that regularly respond to reviews vs. those that don't
Womply Research
89%
of consumers say they're more likely to choose a business that responds to all their reviews
BrightLocal
"I know I should respond to my reviews. I just never get around to it. And when I do, I don't know what to say."
Every plumber, electrician, and HVAC tech we've talked to
The approach
Not every review gets the same treatment
Good reviews get handled fast. Sensitive reviews come to you first. Bad reviews get your personal attention. That's how it should work.
Most tools reply to everything the same way. We don't. Your reputation is on the line.
★★★★★ ★★★★
4–5 star reviews
Fully handled- →We write a personalized response, never a template
- →Posted to Google on your behalf within 24 hours
- →Zero action needed from you
★★★
3-star reviews
Quick approval- →We draft a thoughtful response
- →You get an email, one tap to approve
- →We post it once you've signed off
Nothing goes up on a mixed review without your OK.
★★ ★
1–2 star reviews
You handle it- →You get an immediate alert with the full review
- →You give us a quick note on what happened
- →We write a response based on your side of the story
One reply to our email is all it takes. We handle the rest.
Every response is checked by a real person before it goes up on your profile.
Who is handling your reviews
A real person. Not a black box.
I spent years as a Design Engineer in construction, working alongside HVAC technicians, plumbers, and electricians every day. I know how trades businesses run. You are not at a desk. You are on the job.
I built ReplyEngine because I kept seeing great tradespeople lose work over unanswered reviews. Not because they didn't care. Because they were too busy doing the actual work.
This is not a faceless software tool. I check every response personally before it goes up on your profile. Your business name is on it. That matters to me.
Sean O'Carroll
Founder, ReplyEngine
How it works
Simple as it gets
We designed this around your schedule, not ours.
01
Sign up and add us as a manager
Subscribe, then add us as a manager on your Google Business Profile. Takes 5 minutes. No passwords shared, remove us anytime.
02
We handle your reviews
We check for new reviews and write personalized responses within 24 hours. 4- and 5-star reviews go straight up. You get a quick approval email for anything touchier.
03
You stay focused on the work
That's the whole thing. More reviews answered means more trust from the next customer who Googles you. We handle the reputation while you handle the job.
Pilot program
We're taking our first 5 clients.
ReplyEngine is new. We don't have 500 customer reviews yet, we have a product we believe in and a handful of spots for businesses willing to help us prove it. In exchange, you get a better deal than anyone who signs up after you.
Pilot pricing · 5 spots left
Your rate. Locked in for life. New customers pay $99/mo.
- ✓Unlimited review responses
- ✓Personalized. Never templated.
- ✓3-star approval flow via email
- ✓1–2 star alerts with talking points
- ✓Response posted within 24 hours
- ✓Personal onboarding, start to finish
- ✓Direct line to the founder
- ✓Cancel anytime, no contracts
5 spots total · Rate locked in forever · Cancel anytime
Compare the cost
Other options exist. They cost a lot more.
What we ask in return
Honest feedback on what's working and what isn't. If the service is useful to you, we'll ask for a short testimonial down the line. No commitment beyond that.
Stop letting reviews go unanswered.
We're taking our first 5 clients at $59/mo, locked in for life. We'll be responding to your reviews within 24 hours of setup.
Get Your Reviews Handled for $59/mo5 spots only · No contracts · Cancel anytime